Quality Control

Quality Management System
BS EN ISO 9001 : 2000

Quadrant’s commitment to delivering the highest standards of customer care are demonstrated in the company’s quality management policy.

With all managerial responsibilities clearly defined and statements communicated to all employees, the company’s Quality Systems relating to its operational processes are defined and regularly reviewed; to ensure their continuing suitability and effectiveness against the needs of the business.

Quadrant’s Quality System encompasses:

• Document Control
• Contract Review
• Purchasing
• Product Identification & Traceability
• Process Control
• Customer Help Line
• Inspection, Measuring and Test Equipment (Calibration)
• Corrective and Preventative Action
• Handling, Storage, Packaging, Preservation and Delivery
• Quality Records
• Internal Quality Audits
• Servicing

QUALITY POLICY STATEMENT

Quadrant Video Systems Plc recognises that the provision of a consistently high standard of product and service is the keystone to our success, reputation and the total satisfaction of our customers.

In order to demonstrate its commitment to quality to customers and employees, QVS is dedicated to operating in accordance with the principles of BS EN ISO 9001:2000